NIMAA uses the Proofpoint secure email portal to safely send identifiable or sensitive information. Recipients may be required to register for a Proofpoint account before accessing encrypted messages. The portal is through our founding partner clinic, Community Health Center inc (CHC) in Connecticut and is safe and secure for you to use on clinic computers.
Registration is typically only required once per email address.
Locate the email notification from Proofpoint in your inbox.
The email will contain a button or link labeled:
Read Message
Click here to read your message
or similar wording
Click the link to continue.
If this is your first time accessing a Proofpoint encrypted message:
Select Register
Enter the same email address where the encrypted message was received
Create a password and complete any required security setup
Follow the prompts to finish registration
Important:
Registration only needs to be completed once per email address.
After registration is complete:
Return to the Proofpoint login page
Enter your email address and password
Select Log In
The encrypted message should open automatically after login.
Users may securely reply to the encrypted message directly within the Proofpoint portal.
Attachments and responses sent through the portal will remain encrypted.
Check your Spam or Junk folder
Search your inbox for “Proofpoint”
Ensure your organization allows external encrypted messages
Use the Forgot Password option on the Proofpoint login page to reset your password.
Request that the sender resend the encrypted email.
Proofpoint encryption is used to protect sensitive or identifiable information during transmission and is part of NIMAA’s secure communication process.
If additional assistance is needed, contact:
it@nimaa.edu